At RotiBasket, we’re committed to delivering quality meals with every order. Here’s our approach to cancellations and refunds:
Order Cancellation:
Once an order is placed, it cannot be canceled, as our team immediately starts preparing your meal to ensure freshness and timely delivery. We recommend double-checking your order details before confirming.
Refund Policy:
If there’s an issue on our end—such as an item not delivered or the wrong item provided—we’ll issue a coupon equivalent to the item’s full value. This coupon can be used for your next order with RotiBasket. For any concerns, please contact our support team within 24 hours of delivery, and we’ll resolve it promptly.
Thank you for choosing RotiBasket, where we’re dedicated to bringing you high-quality food with reliable service.